FAQ

 

SHIPPING, COLLECTION & DELIVERY

Where do you deliver?

We currently deliver to Jersey, Guernsey, the United Kingdom and certain European Countries.  

*Keep scrolling for more information on International Delivery

What are the delivery options? (U.K. & Guernsey)

Shipping: We endeavour to ship your order on the next working day after you place the order.  You should receive this in 5-7 working days (and sometimes faster!)

Should you wish to receive your order in the speediest time possible - please do choose our express option (and feel free to get in touch and we will do what we can to give it wings :))

info@myuncleshouse.co.uk

The standard shipping rate is £6.95 and our express shipping rate is £13.99, however certain items that are bulkier or heavier will incur an increased rate. 

Local Deliveries

Jersey Local Pick Up: Once you have placed an order, local collection is available at My Uncle's House in St.Lawrence (Jersey)

 Address details for collection will be provided once your order has been placed.  Please do bring your confirmation email when you come to collect.

Jersey Local Delivery: 

** Free Local Delivery on all orders ** 

We deliver across the Island free of charge :)

Please try to include directions to the property when you place your order (so we can reach you with as little wrong turns as possible!)

If you choose local delivery, we will be in touch with our next local delivery dates and any information that we need from you (including clear instructions of your address).  We aim to deliver most orders within 48 hours.

Please note that addresses must be Google verified to use local delivery.

** If your order is under the value of £10.00 please select Collection at checkout.

European Deliveries

We currently deliver to select European countries, as below:

France, Italy, Spain, Sweden, Netherlands, Austria, Germany, Greece, Norway, Portugal*

For any country not included in this list please contact us for a quote.

*Please note that shipping to countries outside of the U.K. does not include any applicable duties, valued added taxes, or import consumption taxes. The recipient of the merchandise will be responsible for paying these duties and taxes upon delivery.  

International Deliveries

My Uncle's House can ship anywhere in the world. If you would like to place an order to be delivered to a country that we don't currently ship to, we will provide you with an estimate of shipping costs - Please e-mail info@myuncleshouse or fill in our contact form.

*Please note that our shipping quotes do not include any applicable duties, valued added taxes, or import consumption taxes. The recipient of the merchandise will be responsible for paying these duties and taxes upon delivery. 

Gifting: If your order is a gift and you would like us to include a message to your recipient, please leave the details in the notes section at checkout. 

Should you wish to also purchase a card, we can of course write this out for the recipient also.

All orders are loving wrapped where possible.

 

Gift Cards: Gift cards are a digital product, which will be e-mailed you to upon purchase, in order to redeem your gift card you must enter your unique reference at checkout. 

 

 

Any queries about the above can be sent to info@myuncleshouse.co.uk and we will be happy to help out.  We like making new friends.